BLGM's mission is to promote a love of books and reading to all by offering advice and information needed to help our visitors to find their next favorite book. We regularly create and post so-called listicles (also known as booklists) on various mostly tech-related topics.

Best UX Research Books You Must Read

Our list of some of the best Ux Research books & series in recent years. Get inspired by one or more of the following books.

1. UX Research: Practical Techniques for Designing Better Products (2016)

 Best UX Research Books You Must ReadOne key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. But there’s often mystery around product research, with the feeling that you need to be a research Zen master to gather anything useful. Fact is, anyone can conduct product research. With this quick reference guide, you’ll learn a common language and set of tools to help you carry out research in an informed and productive manner.This book contains four sections, including a brief introduction to UX research, planning and…
Author(s): Brad Nunnally, David Farkas

2. UX Methods: A Quick Guide to User Experience Research Methods (2017)

 Best UX Research Books You Must ReadUX Methods features 50 different research methods. Each method has concise instructions aimed at getting you in the field gathering insights as quickly as possible. A visual example in storyboard form is included with each method. Readers will quickly find a wide range of methods they can apply in numerous situations. Methods cover situations like user testing, discovering user preferences and behaviors, narrowing project focus with stakeholders and much more….
Author(s): James Pannafino, Patrick McNeil

3. Think Like a UX Researcher (2019)

 Best UX Research Books You Must ReadThink Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You’ll discover how to plan and conduct UX research, analyze data, persuade teams to take action on the results and build a career in UX. The book will help you take a more strategic view of product design so you can focus on optimizing the user’s experience. UX Researchers, Designers, Project Managers, Scrum Masters, Business Analysts and Marketing Managers will find tools, inspiration and ideas to rejuvenate their thinking, inspire their team…
Author(s): David Travis

4. Interviewing Users: How to Uncover Compelling Insights (2013)

 Best UX Research Books You Must ReadInterviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that’s not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You’ll move from simply gathering data to uncovering powerful insights about people….
Author(s): Steve Portigal

5. Validating Product Ideas: Through Lean User Research (2016)

 Best UX Research Books You Must ReadWant to know what your users are thinking? If you’re a product manager or developer, this book will help you learn the techniques for finding the answers to your most burning questions about your customers. With step-by-step guidance, Validating Product Ideas shows you how to tackle the research to build the best possible product….
Author(s): Tomer Sharon, Noam Lamdan

6. The User’s Journey: Storymapping Products That People Love (2016)

 Best UX Research Books You Must ReadLike a good story, successful design is a series of engaging moments structured over time. The User’s Journey will show you how, when, and why to use narrative structure, technique, and principles to ideate, craft, and test a cohesive vision for an engaging outcome. See how a story first approach can transform your product, feature, landing page, flow, campaign, content, or product strategy….
Author(s): Donna Lichaw, Eva-Lotta Lamm

7. UX Strategy: How to Devise Innovative Digital Products that People Want (2015)

 Best UX Research Books You Must ReadUser experience (UX) strategy requires a careful blend of business strategy and UX design, but until now, there hasn’t been an easy-to-apply framework for executing it. This hands-on guide introduces lightweight strategy tools and techniques to help you and your team craft innovative multi-device products that people want to use.Whether you’re an entrepreneur, UX/UI designer, product manager, or part of an intrapreneurial team, this book teaches simple-to-advanced strategies that you can use in your work right away. Along with business cases, historical context, and real-world examples throughout, you’ll also gain…
Author(s): Jaime Levy

8. Quantifying the User Experience: Practical Statistics for User Research (2016)

 Best UX Research Books You Must ReadQuantifying the User Experience: Practical Statistics for User Research, Second Edition, provides practitioners and researchers with the information they need to confidently quantify, qualify, and justify their data. The book presents a practical guide on how to use statistics to solve common quantitative problems that arise in user research. It addresses questions users face every day, including, Is the current product more usable than our competition? Can we be sure at least 70% of users can complete the task on their first attempt? How long will it take users to purchase products on the website? This book provides a…
Author(s): Jeff Sauro, James R Lewis

9. The User Experience Team of One: A Research and Design Survival Guide (2013)

 Best UX Research Books You Must ReadThe User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you’re a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less….
Author(s): Leah Buley

10. Don’t Make Me Think, Revisited: A Common Sense Approach to Web Usability (3rd Edition) (Voices That Matter) (2014)

 Best UX Research Books You Must ReadSince Don’t Make Me Think was first published in 2000, hundreds of thousands of Web designers and developers have relied on usability guru Steve Krug’s guide to help them understand the principles of intuitive navigation and information design. Witty, commonsensical, and eminently practical, it’s one of the best-loved and most recommended books on the subject. Now Steve returns with fresh perspective to reexamine the principles that made Don’t Make Me Think a classic–with updated examples and a new chapter on mobile usability. And it’s still short, profusely…
Author(s): Steve Krug

11. UX for Lean Startups: Faster, Smarter User Experience Research and Design (2018)

 Best UX Research Books You Must Readp>Great user experiences (UX) are essential for products today, but designing one can be a lengthy and expensive process. With this practical, hands-on book, you’ll learn how to do it faster and smarter using Lean UX techniques. UX expert Laura Klein shows you what it takes to gather valuable input from customers, build something they’ll truly love, and reduce the time it takes to get your product to market.No prior experience in UX or design is necessary to get started. If you’re an entrepreneur or an innovator, this book puts you right to work with proven tips and tools for researching, identifying, and designing an…
Author(s): Laura Klein

12. Observing the User Experience: A Practitioner’s Guide to User Research (2012)

 Best UX Research Books You Must ReadObserving the User Experience: A Practitioner’s Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and services. The techniques are drawn from the worlds of human-computer interaction, marketing, and social sciences. The book is organized into three parts. Part I discusses the benefits of end-user research and the ways…
Author(s): Goodman Ph.D. School of Information University of California Berkeley, Elizabeth, Mike Kuniavsky , et al.

13. The Design of Everyday Things: Revised and Expanded Edition (2013)

 Best UX Research Books You Must ReadEven the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious — even liberating — book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization.The Design of Everyday Things…
Author(s): Don Norman

14. Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (2016)

 Best UX Research Books You Must ReadCustomers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions.Product and brand managers, marketing specialists, and business owners will learn how experience…
Author(s): James Kalbach

Best Ux Research Books You Must Read

We highly recommend you to buy all paper or e-books in a legal way, for example, on Amazon. But sometimes it might be a need to dig deeper beyond the shiny book cover. Before making a purchase, you can visit resources like Genesis and download some ux research books mentioned below at your own risk. Once again, we do not host any illegal or copyrighted files, but simply give our visitors a choice and hope they will make a wise decision.

Think Like a UX Researcher: How to Observe Users, Influence Design, and Shape Business Strategy

Author(s): David Travis; Philip Hodgson
ID: 2344648, Publisher: CRC Press, Year: 2019, Size: 14 Mb, Format: pdf

Think like a UX researcher: how to observe users, influence design, and shape business strategy

Author(s): Hodgson, Philip; Travis, David
ID: 2417839, Publisher: Taylor & Francis;CRC, Year: 2019, Size: 11 Mb, Format: pdf

Researching UX: User Research

Author(s): James Lang, Emma Howell
ID: 2149520, Publisher: SitePoint, Year: 2017, Size: 13 Mb, Format: epub

Please note that this booklist is not absolute. Some books are absolutely chart-busters according to Los Angeles Times, others are drafted by unknown writers. On top of that, you can always find additional tutorials and courses on Coursera, Udemy or edX, for example. Are there any other relevant links you could recommend? Drop a comment if you have any feedback on the list.

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