In this post, we have prepared a curated top list of reading recommendations for beginners and experienced. This hand-picked list of the best Salesforce books and tutorials can help fill your brain this October and ensure you’re getting smarter. We have also mentioned the brief introduction of each book based on the relevant Amazon or Reddit descriptions.
1. Salesforce.com For Dummies (For Dummies (Computer/Tech)) (2016)
Salesforce.com has a rapidly expanding influence over the way companies across the globe interact with their clientele. Written by Salesforce.com insiders with years of experience in customer relationship management (CRM) solutions, Salesforce.com For Dummies gives you an edge in building relationships and managing your company’s sales, marketing, customer service, and support operations. You’ll discover how to organize contacts, ,schedule business appointments…
Author(s): Liz Kao, Jon Paz
2. Teach Yourself VISUALLY Salesforce.com (Teach Yourself VISUALLY (Tech)) (2015)
Teach Yourself VISUALLY Salesforce.com, 2nd Edition is your ideal guide to getting up to speed on the world’s number-one on-demand customer relationship management (CRM) system. With full color screenshots and step-by-step instructions, this highly visual manual shows you everything you need to know to get the most out of Salesforce.com. You’ll be walked through each step of the entire process, from choosing the right edition and customizing your service to capturing leads, inputting contacts…
Author(s): Justin Davis, Kristine Curington
3. Practical Salesforce.com Development Without Code (2014)
Are you facing a challenging Salesforce.com problem–say, relating to automation, configuration, formulation, or reporting–that you can’t quite crack? Or maybe you are hoping to infuse some creativity into your solution design strategy to solve problems faster or make solutions more efficient? Practical Salesforce.com Development Without Code shows you how to unlock the power of the Force.com platform to solve real business problems–and all without writing a line of code.
Author(s): Philip Weinmeister
4. Lightning Sales Ops: Building Salesforce for Sales Development Teams (2017)
In recent years, sales development has emerged as a critical discipline and lever for revenue growth. It has been billed as “the hottest job in sales” and “the most important sales process innovation in 10 years.” For all the attention and buzz the SDR role has received, the way companies support sales development in Salesforce hasn’t advanced much in a decade. Ask yourself, do your SDRs often remark about how much they love using Salesforce? Do they feel bad for peers at other companies with poorly configured CRMs?Are they thankful that, unlike those poor sods, they aren’t drowning…
Author(s): Matt Bertuzzi
5. Salesforce CRM – Fourth Edition (2016)
This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Whether you are a new administrator or a more experienced professional, this book will enhance your knowledge and understanding of the features of Salesforce CRM. Salesforce CRM’s Winter ’17 release offers a host of new features for CRM designed to transform your sales and marketing requirements. With this comprehensive guide…
Author(s): Paul Goodey
6. Beginning Salesforce Developer (2017)
Get started developing on the Force.com platform in no time. With step-by-step guidance, starting with setting up your developer environment and progressing through to deploying to production, you will learn industry best practices to release robust custom applications with tangible benefits to your company or your client. Geared specifically toward beginning developers, Beginning Salesforce Developer establishes a strong understanding of basic code constructs through examples. Rather than simply explaining how to use …
Author(s): Michael Wicherski
7. Salesforce Marketing Cloud For Dummies (2017)
Everything seems to be moving to the cloud these days—and digital marketing is no exception! Salesforce Marketing Cloud For Dummies guides you through the use of Salesforce’s exciting suite of cloud-based digital marketing solutions, which have the power to help you plan, personalize, and optimize your customers’ journey. Written by a leader of the Salesforce training and development team, Salesforce Marketing Cloud users will find essential information on using the suite of tools…
Author(s): Chester Bullock, Mark Pollard
8. Advanced Apex Programming for Salesforce.com and Force.com (2015)
Advanced Apex Programming for Salesforce.com and Force.com is neither a tutorial nor a book for beginners. Intended for developers who are already familiar with the Apex language, and experienced Java and C# developers who are moving to Apex, this book starts where the Force.com documentation leaves off. Instead of trying to cover all of the features of the platform, Advanced Apex programming focuses entirely on the Apex language and core design patterns. You’ll learn how to truly think in Apex – to embrace limits and bulk patterns.
Author(s): Dan Appleman
9. Learn Salesforce Lightning (2017)
Refer to this invaluable how-to guide for basic training on Salesforce Lightning. Salespeople and technical users and consultants will no longer have to resort to learning the interface on their own, which is very time consuming. Learn Salesforce Lightning is a step-by-step visual guide that offers immediate and valuable solutions to the new set of UI tools included in Lightning. With chapters broken down into easily absorbed topics, you walk through the entire process of managing your daily activities within Salesforce, as well as basic customizations and system…
Author(s): Felicia Duarte, Rachelle Hoffman
10. Salesforce.com Secrets of Success (2013)
New Tools and Best Practices for Driving More Sales and Profits with Salesforce.com. From Chatter to the Service Cloud, Salesforce.com now offers unprecedented opportunities to supercharge business performance. But most SFDC customers won’t achieve that potential. Salesforce.com® Secrets of Success, Second Edition, is the one guide that will help you transform these opportunities into profit. Drawing on his personal experience with more than a hundred deployments…
Author(s): David Taber
11. Salesforce CRM – Third Edition (2015)
This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Whether you are a novice or a more experienced administrator, this book aims to enhance your knowledge and understanding of the Salesforce CRM platform and features. The book begins by guiding you through setting up users and security settings and then progresses to configuration, data management, and data analytics.
Author(s): Paul Goodey
12. Salesforce CRM Admin Cookbook (2017)
Salesforce CRM is a market-leading customer relationship management (CRM) application that is accessed over the internet. This application greatly enhances a company’s sales performance, improves customer satisfaction, and provides a robust customer relationship management system for an organization. Salesforce CRM Admin Cookbook, Second Edition enables you to instantly extend and unleash the power of Salesforce CRM and its Lightning Experience framework.
Author(s): Paul Goodey
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Cloud-basierte CRM Lösungen für Vertrieb, Kundenservice & Marketing von Salesforce, dem führenden CRM Software Anbieter. Mehr als 100.000 erfolgreiche Kunden! Salesforce Certification Books by Salesforce Authors: Practical Salesforce.com Development without Code. It is one of the best Salesforce certification books that explain how to use Force platform and find a solution for the real-world problems without code. Erfahren Sie mehr über die Salesforce Success Cloud-Pläne. In unserer Infothek finden Sie eine Zusammenstellung unserer besten E-Books, Webinare und Videos. Sales performance management software by Salesforce provides tools for all of these aspects, creating a holistic view of individual and team performance that managers can use to plan and optimize sales resources and processes. This is one of my favorite posts to write. Each year, I ask everyone across Salesforce to send me their favorite book recommendations for the year. And each year, I am sent too many suggestions to name. This year posed an interesting challenge. Typically, “Best of” lists capture books released in
We highly recommend you to buy all paper or e-books in a legal way, for example, on Amazon. But sometimes it might be a need to dig deeper beyond the shiny book cover. Before making a purchase, you can visit resources like Genesis and download some Salesforce books mentioned below at your own risk. Once again, we do not host any illegal or copyrighted files, but simply give our visitors a choice and hope they will make a wise decision.
Developing Data Migrations and Integrations with Salesforce: Patterns and Best Practices
Author(s): David Masri
Publisher: Apress, Year: 2019, Size: 7 Mb, Download: pdf
ID: 2309298
Practical Salesforce Development Without Code: Building Declarative Solutions on the Salesforce Platform
Author(s): Philip Weinmeister
Publisher: Apress, Year: 2019, Size: 22 Mb, Download: pdf
ID: 2406626
Learn Salesforce Lightning: The Visual Guide to the Lightning UI
Author(s): Felicia Duarte,Rachelle Hoffman
Publisher: Apress, Year: 2018, Size: 23 Mb, Download: pdf
ID: 2178922
Practical Guide to Salesforce Communities
Author(s): Philip Weinmeister
Publisher: Apress, Year: 2018, Size: 27 Mb, Download: pdf
ID: 2249584
Salesforce CRM - The Definitive Admin Handbook
Author(s): Paul Goodey
Publisher: Packt Publishing, Year: 2017, Size: 39 Mb, Download: epub
ID: 2127483
Beginning Salesforce Developer
Author(s): Michael Wicherski
Publisher: Apress, Year: 2017, Size: 7 Mb, Download: pdf
ID: 2178981
Learning Salesforce Visual Workflow and Process Builder
Author(s): Rakesh Gupta
Publisher: Packt Publishing, Year: 2017, Size: 17 Mb, Download: pdf
ID: 2268268
Pro Salesforce Analytics Cloud: A Guide to Wave Platform, Builder, and Explorer
Author(s): William Smith, Helen Sun
Publisher: Apress, Year: 2016, Size: 8 Mb, Download: pdf
ID: 1527377
Please note that this booklist is not definite. Some books are really chart-busters according to The New York Times, others are composed by unknown authors. On top of that, you can always find additional tutorials and courses on Coursera, Udemy or edX, for example. Are there any other relevant resources you could recommend? Leave a comment if you have any feedback on the list.