There are countless Conflict Management courses, tutorials, articles available online, but for some, having a book is still a necessity to learn. This is an up-to-date list of recommended books.
1. Conflict Management: A Practical Guide to Developing Negotiation Strategies (2006)
Well honed negotiating skills can benefit everyone both personally and professionally. This book explores how to develop critical negotiation skills using a very individual, personalized approach. It examines how personality and temperaments influence negotiation styles and techniques and provides numerous strategies proven effective with different personality types. Readers become more skilled in negotiations by understanding how conflict often begins the negotiation process. Exercises, self-assessment tools, and examples give readers an opportunity to identify, develop, practice, and perfect their own…
2. Resolving Conflicts at Work: Ten Strategies for Everyone on the Job (2011)
Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In…
3. HBR Guide to Dealing with Conflict (HBR Guide Series) (2017)
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don’t always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position.How can you deal with conflict at work in a way that is both professional and productive―where it improves both your work and your…
4. The Anatomy of Peace: Resolving the Heart of Conflict (2015)
From the authors of Leadership and Self-Deception comes a new edition of an international bestseller that instills hope and inspires reconciliation. What if conflicts at home, conflicts at work, and conflicts in the world stem from the same root cause? What if we systematically misunderstand that cause? And what if, as a result, we unwittingly perpetuate the very problems we think we are trying to solve? This book unfolds as a story. Yusuf al-Falah, an Arab, and Avi Rozen, a Jew, each lost his father at the hands of the other’s ethnic cousins. The Anatomy of…
5. Conflict Management: A Communication Skills Approach (2nd Edition) (1997)
Conflicts surround us daily; we see it between countries, cities, and even neighbors. Often over-looked, but equally important, is the conflict that arises between and among coworkers. This book has proven successful with professional audiences, offering clear, usable advice on how to manage conflicts that arise on the job and in personal relationships. The authors have created a five-step model of approaching and analyzing interpersonal conflict, and this model is applied repeatedly to different topics, providing readers with a genuinely effective structure for working through differences with colleagues, friends,…
6. Discover Your Conflict Management Style (1998)
Speed B. Leas helps readers to assess their conflict response and discover options appropriate to different levels of conflict. He draws on years of experience helping conflicted congregations to provide valuable insights on the nature of conflict and its resolution, making this an excellent tool for raising self-awareness and a practical introduction to conflict management. This new edition contains an improved Conflict Strategy Instrument, revised to reflect new learnings and more accurately describe your conflict management style. #155,999 in Books (See Top 100 in Books) #1075…
7. Personal Conflict Management (2017)
Personal Conflict Management, 2nd edition details the common causes of conflict, showcases the theories that explain why conflict happens, presents strategies for managing conflict, and invites consideration of the risks of leaving conflict unsettled. This book also explores how gender, race, culture, generation, power, emotional intelligence, and trust affect how individuals perceive conflict and choose conflict tactics. Detailed attention is given to the role of listening and both competitive and cooperative negotiation tactics. Separate chapters explain…
8. Conflict Management and Dialogue in Higher Education: A Global Perspective (2nd Edition) (International Higher Education) (2017)
This book addresses an important topic – Conflict, mediation and dialogue. Conflicts are a part of life. Although many people assume conflicts are negative and, therefore, should be avoided, conflict is truly neutral. The engagement in conflict is what can be constructive or destructive. There are many positive outcomes experienced when a conflict is well managed, hence the critical role of this book. For instance, most change is driven by some level of conflict. You must learn, grow and develop effective conflict management skills as a way to manage change. Thus, the conflicts we deal with in our personal lives and in the…
9. International Conflict Management (2019)
International conflict has long plagued the world, and it continues to do so. With many interstate and civil disputes experiencing no third-party attempts at conflict management, how can the international community mitigate the effects of and ultimately end such violence? Why, in so many cases, are early, “golden opportunities” for conflict management missed? In this book, J. Michael Greig, Andrew P. Owsiak, and Paul F. Diehl introduce the varied approaches and factors that promote the de-escalation and the peaceful management of conflict across the…
10. Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes (2019)
Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes provides current and future organizational leaders with the knowledge and skills necessary to prevent and manage every common source of conflict faced at work. Great managers and leaders understand they must communicate effectively, lead diverse teams, provide effective feedback, meet customer expectations, attend to organizational culture, and proactively manage relationships with vendors and regulators. This text provides skill-building exercises to help you lead effective meetings, build strong…
11. Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes (The Jossey-bass Business & Management Series) (2013)
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - , Distinguished Professor, Center for Conflict Resolution,…
12. Conflict Management Coaching: The CINERGY™ Model (2011)
CONFLICT MANAGEMENT COACHING: THE CINERGY™ MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and practical ways to support a conflict coaching practice. CONFLICT MANAGEMENT COACHING is an informative resource that will be of…
13. Words That Change Minds: The 14 Patterns for Mastering the Language of Influence (2019)
Do you work and live with people who are hard to convince? Who dismiss ideas before even thinking about them? Do you want to know how to influence people, without being manipulative? Want to find out how people get motivated, make decisions, to be more persuasive with everyone? Have you ever felt like you were talking to a wall? Well, that’s a very accurate description of what’s happening when 2 people are communicating! Everyone has a metaphorical “Communication Wall” around them to protect them from “bad people”. But in all of our walls, we…
Best Conflict Management Books You Should Read
We highly recommend you to buy all paper or e-books in a legal way, for example, on Amazon. But sometimes it might be a need to dig deeper beyond the shiny book cover. Before making a purchase, you can visit resources like Genesis and download some conflict management books mentioned below at your own risk. Once again, we do not host any illegal or copyrighted files, but simply give our visitors a choice and hope they will make a wise decision.
I William Zartman: A Pioneer in Conflict Management and Area Studies: Essays on Contention and Governance
Author(s): I. William Zartman
Publisher: Springer International Publishing, Year: 2019, Size: 7 Mb, Download: pdf
ID: 2406925
Mediation in Collective Labor Conflicts
Author(s): Martin C. Euwema, Francisco J. Medina, Ana Belén García, Erica Romero Pender
Publisher: Springer International Publishing, Year: 2019, Size: 5 Mb, Download: pdf
ID: 2409088
Cross-Cultural Dialogue as a Conflict Management Strategy
Author(s): J. Martín Ramírez, Gracia Abad-Quintanal
Publisher: Springer International Publishing, Year: 2018, Size: 5 Mb, Download: pdf
ID: 2250985
Territorial Self-Government as a Conflict Management Tool
Author(s): Dawn Walsh
Publisher: Springer International Publishing;Palgrave Macmillan, Year: 2018, Size: 3 Mb, Download: pdf
ID: 2250986
Shaping Inclusive Workplaces Through Social Dialogue
Author(s): Alicia Arenas, Donatella Di Marco, Lourdes Munduate, Martin C. Euwema (eds.)
Publisher: Springer International Publishing, Year: 2017, Size: 4 Mb, Download: pdf
ID: 2153619
Conflict Management and Intercultural Communication: The Art of Intercultural Harmony
Author(s): Xiaodong Dai, Guo-Ming Chen
Publisher: Routledge, Year: 2017, Size: 1021 Kb, Download: epub
ID: 2226056
Contemporary Conflicts in Southeast Asia: Towards a New ASEAN Way of Conflict Management
Author(s): Mikio Oishi (eds.)
Publisher: Springer Singapore, Year: 2016, Size: 2 Mb, Download: pdf
ID: 1470176
Conflict Management
Author(s): Stephan Proksch
Publisher: Springer International Publishing, Year: 2016, Size: 2 Mb, Download: pdf
ID: 1533433
Reframing Resolution: Innovation and Change in the Management of Workplace Conflict
Author(s): Richard Saundry, Paul Latreille, Ian Ashman (eds.)
Publisher: Palgrave Macmillan UK, Year: 2016, Size: 8 Mb, Download: pdf
ID: 1534464
Please note that this booklist is not final. Some books are truly chart-busters according to Chicago Tribune, others are composed by unknown writers. On top of that, you can always find additional tutorials and courses on Coursera, Udemy or edX, for example. Are there any other relevant links you could recommend? Leave a comment if you have any feedback on the list.